The following questions are a transcript from an interview our very own Alison Ettel did with Click Here to Listen to the Full Interview. 

We are currently selling our products in California only.  You can purchase TreatWell products at dispensaries and delivery services listed on our where to buy page or you can get custom tinctures directly through us.  If your local dispensary does not currently carry our products, you can have them contact us to place an order.  You can also purchase directly from us if you are in California, just email us at

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Tell your favorite dispensary you want TreatWell carried there and they can contact us directly to place an order.

You can also purchase directly from us if you are in California, just email us at

Category: Find us!

You just need to tell your dispensary that you want them to carry TreatWell! We’re happy to supply them, they can just contact us at

Category: Find us!

Yes! We use cannabis (not hemp) in all of our products, including the pet products. So by law you need to have a medical marijuana card to make any purchase.

No, the law for pets is a gray area in cannabis. The human needs a valid medical recommendation for cannabis, but the pet does not. Loosely interpreted, the human acts as a “caretaker” for the animal but the human still needs to have a valid recommendation first before purchasing.

Green Health Consultants is an excellent group of nurse practitioners & nurses who do consultations in person and online who have extensive experience using cannabis with patients.  They can go over your medical records and evaluate your current medications and put you on a plan for how best to incorporate cannabis into your regimen.

You can go to your local cannabis clinic to get a recommendation or there are a number of online “Skype” services where you can get your medical recommendation immediately without leaving your home.  One such service is

Every person has a different dose that is unique to them and their body chemistry.  So we have found it is best to start with very small doses and slowly increase the dose over time to find the least that works best for that individual (their MED or minimum effective dose).   Cannabis is unique in that it is “biphasic”, which means that less can be more beneficial than more.

For chronic conditions, we have found it is most beneficial to dose 3 times a day before each meal.  It is best to take directly under the tongue and hold it there for 3 seconds, then swallow.

We like to start people off with very low dosing, usually 1/4 dropper (which is ~10 drops or .25ml on an oral syringe) per dose.  Then you can slowly dose up as needed from there.

Cannabis takes a lot of trial and error.  If you find the first ratio or compound does not work for that animal after dosing up, then you may want to try another one.

We offer a line of cannabis (not hemp) tinctures made exclusively for our furry (and not so furry) friends.  We chose to focus on tinctures instead of treats because patients have found them to be more medicinally beneficial, easier to dose up and down, more cost effective and versatile.  You can put them directly into the animal’s mouth, into their food or on their favorite treat.

Our pet tinctures come in 2 sizes, one specifically formulated for small pets (<20lbs) and one with the appropriate concentration for large pets (>20lbs).  The large pet tincture is twice as concentrated as the small pet tincture.

Both sizes come in 2 ratios which are made to target certain conditions.

  • 20:1 – Non-toxic and non-psychoactive for animals, targeting anxiety, arthritis, hip dysplasia, inflammatory conditions, pancreatitis and seizures.  This is where you start if your pet has pain or inflammation.
  • 1:1 – Non-toxic and non-psychoactive in small doses, targeting cancer, end of life care and comfort, Cushing’s disease, glaucoma, liver/kidney function.  This is where you start if your pet does not have an appetite, needs their body systems regulated, has cancer, or their end of of life.

While not made specifically for animals, THCA, CBDA and the Wellness blend can also be used for animals.  The THCA specifically is fantastic for topical use on hot spots and skin cancer sores.

We also make custom tinctures for reptiles, rodents, birds, horses, farm animals and zoo animals.  Contact us directly for more information on those.  We have trials going on for exotic animals and your animals may qualify for free medication!


Disclaimer: TreatWell products have not been evaluated by the Food and Drug Administration, and this information is not intended to diagnose, treat or cure any disease.

Please keep in mind that we are not medical professionals and this is not an official medical prescription or dosing recommendation. These comments are based off of our aggregated observations.

Every animal (and every human) has a different dose that is unique to them and their body chemistry.  So it is best to start with very small doses and slowly increase the dose over time to find the least that works best for that animal.

Dosing two times a day with their meals seems to work best.  You can put it directly in their mouth (optimal), or put it in their food or on a treat.

Assuming you have the appropriate concentration for your size animal (small pet tincture for under 20lb, large pet tincture for over 20lb), a good starting amount could be a couple drops twice a day with meals and increasing the dose each day by a drop or more depending on the severity of the issue and the animal’s weight.  Slow, steady and consistent dosing has shown to be key for many patients.

This is just a reference, but on average based on aggregated data, most animals respond to issues at levels between .1 and .5mg cannabinoids per kg body weight depending on the issue.   Your animal’s dose may not fall within this amount, so always remember to start low and go slow.

Cannabis takes a lot of trial and error.  If you find the first ratio or compound does not work for that animal after dosing up, then you may want to try another one.  For example if the animal does not respond to the 20:1 for pain because of how severe the pain is, you may want to try CBDA next.

Disclaimer: TreatWell products have not been evaluated by the Food and Drug Administration, and this information is not intended to diagnose, treat or cure any disease.

A tincture is essentially a liquid form of cannabis that comes in a dropper bottle.  Unscrew the cap, then fill the pipette with the appropriate amount of liquid for your dose by squeezing the black bulb while the glass pipette is submerged in the tincture bottle.

Place the dropper assembly (bulb plus attached pipette) near your mouth and squeeze the bulb to release the liquid under your tongue.

We generally recommend patients hold the liquid under their tongue for approximately 3 seconds to partially absorb through their mucosal membrane, then swallow.  Absorbing through the mucosal membrane allows for faster absorption and also bypasses some of the liver during digestion.  Swallowing allows for some tincture to hit the receptors in your mouth, throat, esophagus all the way down that the absorbed liquid missed.

All tinctures should be stored in a cool, dark place (away from heat and light which may degrade the product).  Refrigeration is not required.   The tinctures have a long shelf life and can be stored for up to a year.

The liquid in 1 ml of an oral syringe is roughly equal to 1 full dropper from the tincture bottle.  So .5ml of the syringe is roughly equal to half a dropper full.

Ex 300ml tinctures have 10mg of cannabinoids per dropper, which is roughly equal to 10mg of cannabinoids in 1ml of an oral syringe.

No, we use organic ethanol to extract the cannabinoids, but there is no ethanol (alcohol) left over after our finishing process.  We have found that tinctures using alcohol as their base can be harsh on the throat and stomache and are not appropriate for many patients.  We prefer to eliminate the ethanol after extraction and blend with MCT (fractionated coconut oil) as a carrier oil for the cannabinoids instead.

I probably don’t have the typical background of someone in the cannabis industry. I spent a number of years on Wall St before going back for a few masters degrees at U of Michigan, including an MBA.  I worked for a thinktank, and consulted w/ startups, but A couple years ago, everything changed.  I somehow contracted a deadly form of meningitis and lapsed into a coma.  They didn’t give me any chance of survival, but I somehow pulled through.  I used cannabis for my first and only time during my long recovery.

After I recovered, I researched as much as I could about this plant that helped me so much: I took classes, I went to seminars, read medical reports.  The more I learned, the more I realized what amazing medicinal properties this incredible plant had.  So I started researching how cannabis may be able to help my mother with skin cancer.  I went to dispensaries all over the city, but was so disappointed in the quality products I saw on the shelves.  I couldn’t find anything that I felt comfortable treating myself with, much less my mother.  So I left my software job to start my own company in cannabis.  I set out to make the highest quality medicine possible and to raise the bar for cannabis products overall.

There are a lot of unhealthy infused products out there made with unhealthy ingredients and arguably unnecessary large doses, like the 500mg brownies and cookies or items made with corn syrup or artificial ingredients. There are extracts being sold with toxic amounts of butane.  Most extracts out there are made from trim or unwanted buds covered in mold or pesticides.  These are sold straight or put into edibles because it is cheap.  Edibles have been seen as a way to use up the unwanted parts of the plant.  We set out to change that.

We first launched our edibles line b/c we felt this was the quickest way we could make an impact on the market.  Our approach was to make edibles healthy in every way, from sourcing organically grown cannabis all the way to producing a healthy finished product using all natural ingredients.  We use only the buds in our extracts which go into our edibles and even off them strain type specific so you can get them in indica, sativa, hybrid or CBD.  All our edibles are packaged in safe, biphasic dosing.  Biphasic dosing refers to lower dosing which can have better effects medicinally than larger doses.

Flower contains all the desirable extractables in greater percentage and in its fullest possible spectrum creating the best possible product without the undesirable compounds potentially needing further filtration.

Sugarleaf is much lower in the percentage of cannabinoids, terpenes and flavonoids and much higher in plant waxes and fats that are undesirable.  This means a lot more solvent needed, more material to extract and time to accomplish. Additionally, sugarleaf doesn’t have the broad spectrum of the desirable extractables that the flower does.

Industrial Hemp is bred for fiber or food and generally is very low in the percentage of extractable cannabinoids. It does not contain the full spectrum of compounds found in cannabis plants bred for medicinal value.  Most of industrial hemp is imported from overseas, where farming practices are not held to the same standards as in the US.  Even in the US it is common practice to use pesticides and products like “roundup” to produce the highest yields and to aid with harvesting.

Personally, I’m not a fan of the strong ganja flavor, so I worked hard to find ingredients and flavors that would either compliment the herb flavor or mask the it completely.  Some of our products have zero flavor of cannabis, while others like our sea salt vanilla caramels, have a rich buttery flavor with a lovely hint of herb in the background. The oil extract we use also plays a part.  It is such high quality and made from buds, so not only does this product a more pleasant taste, but it also is more concentrated and requires less of it in our products.

I tried to make items that weren’t your typical brownie or cookie.  For example, I make Sriracha Kale chips, which even kale haters love.  We don’t believe in using GMO products, so we make our own invert sugars instead of using corn syrup to make our sea salt vanilla caramels.  They will literally melt in your mouth.  Our blueberry almond granola is vegan and gluten free and has chia and flax seeds in it.  Instead of using artificial colors and flavorings, we use whole vanilla beans and real fruit juices.

  • BHO –
    • extremely dangerous to use, highly explosive
    • Leaves behind carcinogens in parts per billion: Benzo A Pyrene, polyaromatic hydrocarbon
    • Even lab grade butane is made for fuel, not extractions and leaves behind a chemical residue
  • CO2 –
    • Clean and solventless, but puts material thru extreme pressure & heat – changes botanical material at a molecular level.
    • Also pushes thru fats, waxes and chlorophyll which u do not want in your extracts.
    • Even high-end machines that separate out the fats and waxes also separate out the cannabinoids and terpenes which destroy any symbiotic properties of the botanical compound as a whole. Some are adding the terpenes back in the end, but that bond is broken and inevitably some of the compounds have broken down or are lost.
  • Ethanol
    • In our case, we use a proprietary organic ethanol extraction process that enables us to get the full spectrum of desirable extractions in one vessel which keeps the entourage/symbiotic effects intact.
    • This process eliminates the need for winterization or other additional steps that are needed with other extraction methods. It allows us the flexibility to create any consistency: wax, butter, shatter or oil as well as allowing us to extract pure acid forms, fully activated or anything in between all from one process.

Each extraction method has its advantages and I don’t want to say one is necessarily “bad”, but we do have some strong opinions about why using organic ethanol is better.

We are staying far away from BHO for many reasons.  First, as many people are aware, it is extremely dangerous to use.  It is highly explosive when combined with oxygen and needs to have proper ventilation and evacuation.  Even closed loop systems can be dangerous.

Second, butane inherently leaves behind carcinogens in the parts per billion which is considered toxic by FDA standards.  Toxicologists have confirmed this. One carcinogen that has been identified is Benzo-A-Pyrene – type of polyaromatic hydrocarbon.  No one is testing for this b/c we’re not currently regulated by any regulatory body such as the FDA.  Even lab grade butane (which is very difficult to obtain) is made for fuel, not extractions and leaves behind a chemical residue.

We strive to make our edibles as predictable and consistent as possible.  So we go a step further and make them available in different strain types so you can customize your experience.  Our kale and granola come in sativa or indica and our caramels come in a variety of strains including hybrid, high cbd and even a 1:1 ratio

It’s more a process than just a machine, but we have been perfecting this method for the past couple of decades with our own custom equipment.  It starts with using only organically grown flower and a very careful curing process in a climate controlled room. Only high-grade paper, glass and stainless steel come into contact with the material throughout the processing.  We don’t use any plastic to avoid any leaching or outcasting.  Obviously there are several steps of organic chemistry involved and we have customized vessels, apparatuses, and dehydration equipment just to name a few.

He has a background in science and engineering and advanced knowledge of electronics, botany and extraction techniques.  Although he’s been a grower for the past 28 years, he first got into the cannabis industry to treat himself for a very advanced auto-immune disease in 2007.  Through the experience of treating himself, he realized the importance of using hyper organic  processes and techniques to produce the highest quality medicine possible.  He’s been perfecting extraction techniques for the past decade and has been working with CBD genetics since it’s rediscovery around 2007.  He worked along side one of the first cannabis testing facilities and is what I would call a pioneer of working with CBD.  Since then he’s been working with patients and collecting data on what ratios and doses are most helpful for certain conditions.

I owe a lot to Humboldt for getting me to where I am today.  It took me a long time to break into that community and gain their trust, but they have been absolutely fantastic to work with and learn from. They were the pioneers and were on the front lines, bearing the brunt of governmental attacks.  The movement would not be here without them.  The people there have such a love and understanding of the plant.  A lot of care has gone into the breeding and growing of cannabis.  There is so much that Humboldt can teach us from their decades of experience and expertise.

A tincture is basically a liquid form of cannabis extraction typically mixed with alcohol or glycerin.  It can be taken sublingually (under the tongue) or put into any food or beverage.  It usually comes in a bottle with a dropper and it used to be the most popular form of cannabis medicine before prohibition.  The tinctures are typically less concentrated than straight oils and are used for less severe remedies or maintenance doses.

Tinctures are an excellent form of delivery.  They are easy to use, flexible because you can put them in just about anything and it’s much easier to dose properly if you are using a product that is transparent about the number of mg of THC or CBD in the bottle as well as per dropper.

Because this is medicine, we’re trying to be smart about every step in our process, including what delivery method the medicine comes in.  Alcohol burns and many people with diseases or allergies cannot tolerate anything with alcohol in their stomach.  Additionally, alcohol can evaporate which changes the dilution effect of what you are getting, so it makes it more difficult to dose properly.

Glycerin isn’t optimal either, it doesn’t absorb right into your skin or membranes.  It also has a limited amount of saturation to it in terms of how many cannabinoids it can hold, so it is not a good natural solvent.  So you’ll find glycerin tinctures tend to separate and you need to constantly shake them or put them in a water bath to attempt to get a consistent dose.

We chose to use MCT oil for our tinctures.  MCT stands for medium chain triglycerides and is a form of coconut or palm oil where the long chain fatty acids have been removed, leaving it in a stable liquid form.  What is so terrific about using this oil in tinctures is that MCT oil is very easily absorbed by the stomach wall and membranes and is easy to digest.  It is fast acting in addition having health benefits associated with coconut oil.  Furthermore, it produces a very consistent product because it evenly absorbs the cannabis compounds, so every dropper will have a consistent dose.

CBD stands for cannabidiol and is one of over 85 compounds found in the cannabis plant.  It belongs to a class of molecules we refer to as cannabinoids.  THC and CBD are the most common cannabinoids we hear about b/c they are found in the highest concentrations.  The levels of THC and CBD vary among the different strains. Cannabis grown for recreational purposes for example tends to have a higher concentration of THC.  THC is what produces that psychoactive  “high” , euphoric effect.   CBD on the other hand is non-psychoactive and does not produce the euphoria of feeling “high”, b/c it does not act on the same pathways as THC (the pathways are referred to as CB1 receptors).

Both THC and CBD have a host of medicinal benefits, but CBD especially shines for certain disorders and diseases.  For example, CBD has been shown to be an excellent neural protector, it suppress seizures, reduces inflammation, reduces anxiety and even fights cancer cells and tumors.  CBD also seems to reduce the intoxicating effects of THC in certain dose levels.

We should not be thinking about CBD in isolation.  While THC and CBD have gotten the most attention, studies suggest that the many compounds in cannabis are working together to produce a synergy of effects, which we refer to as “the entourage effect.  There’s a lot we don’t know about how the plant works, but we do know that some compounds are travelers for others, some activate one another and in some cases increases the effectiveness of the others.  Our studies as well as other studies out there have shows that certain compounds needs to be present in proper ratios in order for it to be most effective.   In many cases we have found that having a certain amount of THC present is needed for effectiveness.  For example, we have a 40:1 ratio of CBD to THC (extremely low level of THC), but we have found it is not as effective as our 20:1, which has more THC in it, in dealing with certain cases of epilepsy.  There is something to the whole plant including the sub-cannabinoids, specifically the terpenes that make this plant most effective for certain conditions and we just don’t enough yet to determine exactly what relationship that is.

We have been collecting and keeping patient data for the past decade in an effort to hone in on what strains are helping certain conditions. From the data we’ve collected, we have been able to narrow down some into certain categories.  For example, here is what we have found with our most popular CBD ratios:

For our 20:1 tincture and extract (that means very little THC and no psychoactive effect) we have found that it targets the neurological disorders and conditions very well.  For Ex:  epilepsy, parkinson’s, cerebral palsy, anxiety, depression, mild arthritis, restless leg syndrome.

For our 3:1 ratio: there is a very mild psychoactivity and we have found this targets auto-immune conditions and certain types of cancer really well.

For ex: Breast cancer, crohn’s disease, colitis, MS, extreme arthritis, pain and inflammation.

For our 1:1:  There is a mild psychoactivity associated with his ratio and it is great for certain cancers, severe pain relief, appetite stimulation even and topically for skin conditions.

For example: skin cancer, fibromyalgia, psoriasis, appetite stimulation, severe pain, and even autism.

All of our tinctures are vegan except for the pet specific tinctures (20:1 Large & Small Pet and the 1:1 Large & Small Pet) which have some wild salmon oil in them.